Welcome to Visita! These Terms and Conditions ("Terms") govern your access to and use of the Visita mobile application ("Application" or "Service"). By registering for an account or using the Service, you agree to be bound by these Terms.
1. Account Registration
1.1 User Information: To register for an account, you must provide the following information:
- First Name
- Last Name
- Email Address
- Mobile Phone Number
- (Optional) Profile Image in PNG or JPG format, not exceeding 2 MB.
1.2 Accuracy of Information: You agree to provide accurate, current, and complete information during the registration process and to keep your account information up-to-date.
1.3 Account Security: You are responsible for maintaining the confidentiality of your account credentials. Visita is not liable for any unauthorized access to your account resulting from your failure to secure your login information.
2. Services and Booking
2.1 Service Selection: Registered users can browse and select service providers, specific services, and, if applicable, specialists who will perform the chosen service.
2.2 Booking Appointments: You can book appointments based on the availability of the service provider. Availability is determined by the service provider's working days, hours, and free slots.
2.3 Notes for Specialists: When booking an appointment, you can include notes about yourself that may assist the specialist in delivering the service. You are responsible for ensuring the notes provided are accurate and appropriate.
3. Data Usage and Privacy
3.1 Personal Data: When you register and use Visita, the following personal data may be collected:
- First Name
- Last Name
- Email Address
- Mobile Phone Number
- Profile Image (optional)
3.2 Data Sharing:
- Your personal data may be shared with the service provider you book an appointment with to facilitate the service.
- Data will not be shared with other Visita users or unrelated third parties.
3.3 Data Retention and Deletion:
- When you request account deletion, your account and associated data will be permanently deleted after 30 days. During this period, you may request account recovery.
4. Profile Image Requirements
4.1 File Format and Size: Profile images must be in PNG or JPG format and not exceed 2 MB in size.
4.2 Prohibited Content: Images must comply with our content guidelines and must not include inappropriate, offensive, or copyrighted material.
5. User Conduct
5.1 Prohibited Activities: You agree not to:
- Misuse the Application for illegal or unauthorized purposes.
- Share false or misleading information.
- Infringe upon the rights of others.
5.2 Compliance: You are responsible for complying with all applicable laws and regulations while using the Service.
6. Limitation of Liability
Visita is not liable for:
- Actions or omissions of service providers.
- Any loss or damage arising from the use of the Application or services booked through it.
7. Modifications to the Terms
Visita reserves the right to update these Terms at any time. Users will be notified of significant changes, and continued use of the Service constitutes acceptance of the updated Terms.
8. Contact Information
For any questions or concerns about these Terms, please contact us at support@visitapro.eu.
By using Visita, you acknowledge that you have read, understood, and agreed to these Terms of Service.